Privacy Policy

Jonathon Zarb Therapy is committed to protecting your privacy and handling your personal information with care, transparency, and respect.

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This policy explains how information may be collected, used, and protected when you visit this website, access resources, or communicate with the practice.

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This policy applies to website interactions and general communications. Clinical records and therapeutic confidentiality are governed by professional and legal standards, as outlined below.

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1. Personal Information We May Collect

 

Personal information may be collected when you:

• Submit a contact form

• Book a consultation or appointment

• Download resources

• Communicate via email or other methods

 

This may include:

• Name

• Email address

• Phone number (if provided)

• Information you choose to share in your message

• Basic website usage data (via analytics tools)

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Providing personal information is generally voluntary; however, certain information may be required to respond to your inquiry, schedule appointments, or provide services.

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2. How Your Information Is Used

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Information collected through the website may be used to:

• Respond to inquiries or consultation requests

• Support appointment booking and communication

• Provide access to requested resources

• Improve website performance and user experience

 

Submitting information through this website does not establish a therapeutic relationship.

 

3. Confidentiality & Therapy Services

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As a registered psychotherapist, Jonathon Zarb follows strict professional and ethical standards regarding confidentiality.

 

Personal health information shared within a therapeutic relationship is:

• Kept confidential in accordance with applicable laws and professional standards

• Collected, used, and stored in compliance with Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant healthcare regulations

• Only disclosed with your consent, or where required or permitted by law (e.g., risk of harm, legal obligation)

 

Confidentiality and its limits are discussed in detail as part of the informed consent process prior to beginning therapy.

 

Jonathon Zarb is a registered psychotherapist and adheres to the professional standards and ethical guidelines set by the College of Registered Psychotherapists of Ontario, including those related to privacy, confidentiality, and the protection of personal health information.

 

More information about these standards can be found at: https://crpo.ca/

 

4. Virtual Sessions & Third-Party Platforms

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Jonathon Zarb Therapy uses secure third-party platforms to support booking and virtual care, and may also operate within third-party clinic environments for in-person services, including Jane App.

 

These platforms may collect and store personal information necessary to:

• Schedule appointments

• Send confirmations and reminders

• Facilitate virtual sessions

 

While these platforms use industry-standard security measures, they operate under their own privacy policies.

 

By engaging in virtual services, you acknowledge and accept the potential privacy and security risks associated with electronic communication.

 

Clients are encouraged to review the privacy policies of third-party platforms, such as Jane, for more information on how their data is handled.

 

5. In-Person Sessions & Clinic Policies

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For in-person sessions, Jonathon Zarb may provide services within a third-party clinic setting.

 

When attending in-person appointments, additional policies related to privacy, confidentiality, and clinic operations will apply, including:

• Reception and administrative processes

• On-site privacy practices

• Payment, cancellation, and attendance policies

• Physical space and shared environment considerations

 

These policies are managed by the clinic and may differ from those outlined on this website.

 

For full details, including clinic privacy and administrative policies, please visit: https://www.shelburnefamilychiropractic.com/

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If you have questions about how your information is handled in a specific setting, you are encouraged to ask prior to or during your appointment.

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6. Communication & Email Privacy

 

Communication through email or website forms is not guaranteed to be secure. While reasonable steps are taken to protect your information, there is some level of risk when sharing information electronically.

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For sensitive, personal, or clinical matters, communication is best handled during sessions or through secure platforms.

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7. Website Analytics & Google Services

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This website uses cookies and similar technologies to improve user experience and understand how visitors interact with the site.

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This includes the use of Google Analytics, which collects information such as:

• Pages visited

• Time spent on pages

• General geographic region

• Device and browser type

 

This data is aggregated and does not identify individuals personally.

 

Google may use this data to contextualize and personalize advertising within its network.

To learn more about how Google collects and processes data, please visit: https://www.google.com/policies/privacy/partners/

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8. Cookies

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Cookies are small data files stored on your device to support website functionality and analytics.

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You can:

• Adjust your browser settings to refuse cookies

• Clear cookies at any time

 

Disabling cookies may affect certain website features.

 

By continuing to use this website, you consent to the use of cookies and analytics technologies where required by law.

 

9. Resources & Website Content Disclaimer

 

This website may offer downloadable resources and informational content for educational and general wellness purposes.

 

By using this website:

• You acknowledge that content is provided for informational purposes only

• Content is not a substitute for therapy, diagnosis, or professional advice

• Viewing or using this website does not establish a therapist-client relationship

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If you are experiencing a crisis or require immediate support, please contact local emergency services or a crisis support line.

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10. Use of Website & Content

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All content on this website, including text, resources, and materials, is the property of Jonathon Zarb Therapy unless otherwise stated.

 

You may:

• View and download content for personal, non-commercial use

 

You may not:

• Reproduce, distribute, or modify content without permission

 

Use of this website must be lawful and respectful of its intended purpose.

 

11. Links to Other Websites

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This website may contain links to third-party websites.

 

Jonathon Zarb Therapy is not responsible for the privacy practices, content, or accuracy of external sites.

 

12. Your Privacy Rights

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You may request access to or correction of your personal information, where applicable.

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For privacy-related inquiries, you may contact: 

 

Jonathon Zarb Therapy
Email: info@JonathonZarbTherapy.com
Website: www.JonathonZarbTherapy.com

 

13. Terms of Use

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Use of this website is subject to these terms and any additional policies referenced within this document.

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14. Updates to This Policy

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This policy may be updated periodically to reflect changes in services, technology, or legal requirements.

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The most current version will always be available on this page.